Frequently Asked Questions

How much time do I have to give?
UCH has a range of volunteer roles requiring different amounts of time – from full-time placements, one-off activities, to a morning or afternoon a week. To keep within Volunteering Australia’s national standards, roles generally do not exceed 16 hours per week.

Take a look at the different roles we have available and check how much time you will be expected to give and make sure the answer matches your life balance. Talk to the coordinator responsible for the volunteering role before you begin. Be realistic about what you can do given your life balance. There is something to suit everyone and if you haven't found it let us know.

What skills and experience do I need?
Many of our volunteer roles do not require you to have any experience or specialist skills. For example if you would like to work on one of our facilities, we will provide all the training and information you need to take on these roles.

Office based administrative support roles may require you to have good computer, telephone and customer service skills.
 
We develop role descriptions for all of our volunteer roles and the skills and experience required are always clearly outlined.

What training and support will I be given?
Some opportunities will offer substantial training and support.   All volunteers have a thorough induction session as a minimum, so you get a feel for what you are doing and understand how your role fits in to the work of UCH.   

All ongoing volunteers have a staff member who they can go to for help and support. In many roles, more experienced volunteers will also be on hand to offer advice to new members of the team.

Can I claim expenses?
Volunteers do not receive any payment for their work but are able to claim expenses so they are not out of pocket! For example, volunteers can claim for the cost of public transport.

I have a special skill to offer – can I volunteer too?
From time to time people come forward willing to offer their professional skills or expertise.  If you have a particular skill to offer and think you can help, please contact Volunteer Coordinator on 9240 0314 or email cmiddleton@uchwa.com(active link)